• Conditions of Entry

COVID-19

Each patron entering agrees and accepts that they must adhere to the current NSW Health Order in relation to COVID-19 which will change from time to time.

In accordance with Government health requirements in response to the COVID-19 pandemic, the following applies to patrons (including members, corporate guests and general public) who either purchase or are allocated a ticket to enter the Stadium for the event (depending on the current status of the Government health requirements which will change from time to time):

  • Each ticket transaction / redemption process will include the capture of the primary redeeming patron’s contact details for tracing and tracking purposes.
  • The primary redeemer will, through their completion of the ticket transaction / redemption process, be acknowledging that they and their ticketed group understand the requirement to adhere to the COVID-19 health obligations at the time of the ticket redemption process.
  • Corporate patrons may be required to digitally check in via a QR Code system as mandated by NSW Health.
  • Any person from a COVID-19 ‘hot-spot’ or an affected area, as advised by the NSW Chief Health Officer, is not permitted to attend the event and will be refused entry.  Please refer to link for most up-to-date COVID-19 ‘hot-spots’ or affected areas.
  • The NSW Government may require all patrons to wear a face mask while in the Stadium, subject to the current COVID-19 health environment.  Please refer to the specific event page on this website for further information to confirm if this Health Order applies for the event you are attending.  The only exceptions for not wearing a face mask are as follows:
    • persons with a mental or physical condition which makes it unsuitable to wear a mask (a Doctor’s exemption is required), or
    • where the person is asked to remove the mask to ascertain their identity, or
    • because of an emergency, or
    • the removal of the mask is necessary for proper provision of a good or service (e.g. medical treatment).

Further to the above, all working personnel entering the Stadium will be subject to the following:

  • Digitally checking in via the Stadium’s QR Code.
  • Undertaking a temperature test (as required). 
  • Wearing a face mask (as required) – some exceptions may apply (e.g. wearing a mask presents a risk to the worker’s health or safety, where clear enunciation or visibility of the person’s mouth is essential – e.g. commentators).
  • Workers at the event must resume wearing a mask once the exceptional circumstances listed above no longer apply.

Any person coming to the Stadium, either in a working capacity or in possession of an event ticket MUST NOT attend:

  • if they are unwell;
  • if they live in, or have visited, an area designated by NSW Health as a ‘hot-spot’ or an affected area;
  • if they have been diagnosed as having COVID-19 or are currently awaiting COVID-19 test results; or
  • if they have been in contact with someone with COVID-19, or who is currently awaiting COVID-19 test results.

All persons entering or intending to enter the Stadium are advised to:

  • Avoid unnecessary contact (i.e. shaking hands, hugging, etc.);
  • Maintain a physical distance of at least 1.5 metres from others where practical;
  • Practice good hand hygiene;
  • Immediately notify a Stadium contact if they begin to feel ill, or are developing any COVID-19 symptoms (including fever, cough, sore/scratchy throat, shortness of breath, loss of smell/taste, runny nose, muscle pain, nausea/vomiting, diarrhea) whilst on site – Note: if a person is suffering from or displaying any of these symptoms, the Stadium reserves the right to refuse entry to or exclude that person from the venue;
  • Immediately notify a Stadium contact if they live in or have travelled from a known COVID-19 hotspot. Note: the Stadium will be conducting random identification checks as a means of preventing entry to the venue by such persons.
  • Wear a face mask whilst attending the event as per NSW Health Orders at the time of the event.

For the comfort, safety and enjoyment of all patrons, staff and event participants, the above conditions of entry apply to all Stadium Australia visitors.

These conditions should be read in conjunction with the conditions of sale appearing on each event ticket or membership card and the Stadium’s COVID Safe page.

PLEASE NOTE THAT CONDITIONS OF ENTRY MAY VARY BETWEEN EVENTS, SUBJECT TO THE EVENT ORGANISER. REFER TO THE STADIUM’S EVENT PAGES FOR FURTHER INFORMATION.

Please see below for the Specific Conditions for the FFA, the NRL and Rugby Australia:

General Conditions

Liquor Licencing

Refusal of Entry

Bag Sizes & Cloaking

Restricted / Prohibited Items (General)

Dress Standards